Privacy Policy
Last updated: January 15, 2026Caplenviro S.A. de C.V. (hereinafter "Caplenviro") with address at Av. Paseo de la Reforma 505, Floor 12, Col. Cuauhtémoc, C.P. 06500, Mexico City, is responsible for the processing of your personal data in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP).
1. Personal Data We Collect
We collect the following personal data: full name, email address, phone number, and any information you voluntarily provide through our contact forms. This data is necessary to provide our financial consulting services and maintain communication with you.
2. Purposes of Processing
Your personal data will be used for the following purposes: (a) Providing financial advisory and consulting services; (b) Evaluating your eligibility for government support programs; (c) Sending relevant communications about our services; (d) Complying with legal and regulatory obligations; (e) Conducting internal statistical analysis to improve our services.
3. Data Transfer
Caplenviro does not sell, rent, or share your personal data with third parties for commercial purposes. We only share information when necessary to: comply with legal provisions, respond to requirements from competent authorities, or when you have given your express consent.
4. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO Rights). To exercise these rights, send your request to privacidad@caplenviro.com including your full name, a clear description of the data for which you wish to exercise any right, and any document that proves your identity.
5. Security Measures
We implement administrative, technical, and physical security measures to protect your personal data against damage, loss, alteration, destruction, or unauthorized use. We use SSL/TLS encryption protocols for data transmission and storage systems with restricted access.
6. Modifications to the Privacy Notice
We reserve the right to modify this privacy notice at any time. Modifications will be published on our website www.caplenviro.com. We recommend you periodically review this page to stay informed about how we protect your data.
7. Contact for Privacy Matters
If you have questions or concerns about this privacy policy or the handling of your personal data, you can contact us at: privacidad@caplenviro.com or by phone at +52 (55) 4170-8923, extension 204. Our service hours are Monday to Friday from 9:00 AM to 6:00 PM (Central Mexico time).